TERMS & CONDITIONS

TERMS & CONDITIONS

 

These terms apply to all visitors, users and others who access this website or/and use this service or/and purchasing products from us. This website is operated by F.Y.N Professional Sdn Bhd. The terms “we”, “us”, and “our” are referring to F.Y.N Professional.

You are required to provide true, accurate, current, and complete information when you register an account with us. If any information is in need of change, you can email us or change it online. The account password should be unique and kept secure. Any unauthorized use of your account, please notify us immediately.

 

Order&Payment

 

-All Orders made through our website are subjected to the terms and conditions, as well as any other applicable terms and conditions outlined on the website.

-We are not able to modify or cancel any successful orders from you.

-If you happened to purchase the wrong product, we are not able to cancel/modify the order or refund the amount.

-We may not be able to ship to all valid addresses. If we are unable to ship to the shipping address you provide, we will notify you and your order will be cancelled, and you will receive a refund in respect of your order (unless you are able to provide an alternate eligible shipping address). 

-All item in your shopping cart are not reserved and may be purchased by other customers until it is checked out.

-Payment can be made by Online banking, Manual Banking, Molpay and any other methods that are stated on F.Y.N Professional's website. All personal information is kept secure and private during the entire checkout process. In fact, we work with Molpay Payment solutions and do not share or sell your personal details to any third party. 

 

Package&Shipping

 

-Prices of our products are subjected to change without notice. We are not responsible for any lost or damage parcel upon delivery process as it is beyond our authorities.

-Shipping fee for west Malaysia is currently at RM 8 and east Malaysia, RM 11. Total order of more than RM 150 will be entitled to free shipping.

-We will notify the tracking number via SMS and email after your order has been shipped. If you have not received your order in at least 14 working days, kindly email us at sales@fynprofessional.com or whatsapp us at 018-4003432 for us to investigate.